Frequently Asked Questions

Yes – ទស្សនៈគ្រូបង្វឹក operates under a licence issued by the Curacao Gaming Authority, which is recognised in many jurisdictions. You can check the licence number on our 'Licences' page; some countries restrict online gambling, so we recommend confirming that betting is legal in your region before registering.

We perform a mandatory KYC (Know Your Customer) check to prevent fraud, money laundering, and under‑age gambling. Upload a clear photo of a government‑issued ID and a recent proof of address; most verifications are completed within 24 hours. Until verified, withdrawals are held in a pending state.

The smallest amount you can fund your account is €5 (or the equivalent in your local currency). Deposits are instant for cards and e‑wallets, while bank transfers may take 2‑3 business days.

Yes – we accept Bitcoin (BTC), Ethereum (ETH), USDT (TRC‑20), and Litecoin. Crypto deposits have no minimum, appear instantly, and are converted to your account balance at the current market rate.

Odds are shown in decimal format by default, which represents the total payout per unit stake (e.g., 2.50 means €2.50 returned for a €1 bet). You can change the display to fractional or American odds in your account settings under 'Odds Format', and the change applies instantly to all upcoming markets.

If a match is postponed and rescheduled within 48 hours, your bet remains active and will be settled after the official result. Should the fixture be cancelled or abandoned without a reschedule within that window, the market is voided and the stake is refunded to your account.